Chapter Fifteen:  Finding the Right Job

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Wanna become an instant travel agent?

13 questions to ask

 

March 1, 6:09 PM
by John Frenaye, Baltimore Family Travel Examiner
 
 
BE A PART OF AMERICA’S FASTEST GROWING INDUSTRY

–Earn thousands of dollars a month — from your home — selling travel!!!!

You can find ads like that everywhere from the telephone pole on your corner to your grocery store bulletin board to your newspaper and PC.

While you may find these ads appealing, especially if you can’t work outside your home, proceed with caution. Not all work-at-home opportunities deliver on their promises. As a matter of fact, most don’t.

That’s especially true in travel.

In the past, the “standard” get-rich-quick schemes involved stuffing envelopes, assembling crafts, or medical billing. But today, it seems that travel opportunities are fast climbing to the top of the list.

A while back, I wrote a column on travel scams and “Becoming A Travel Agent” was in the top five.

Each month, I get 10 or 12 emails inviting me to participate in some new travel scheme. Very few, if any, are legitimate. Consumers deceived by these ads have lost thousands of dollars, in addition to their time and energy.

Some are “travel clubs” where you pay a membership fee for “discounted” travel, but I would like to focus on the new scourge of the industry — the “Business Opportunity”.

Most of these “opportunities” are nothing more than Multi Level Marketing (MLM) which, as an industry, has very few success stories. They are reminiscent of Pyramid and Ponzi schemes where only the initial investors will make any substantial money. They claim that you can become a “credentialed” travel agent as soon as the check clears the bank. They promise upgrades, discounted air, free travel, and discounted travel for your friends and family. They claim you will be selling travel and earning a slice of the worldwide $7 trillion dollar pie.

In reality, most times, you are buying a cookie cutter sub-site on a larger Web site with no traffic. And, you are pressured to recruit more travel agents under you. There is very little travel sold by these “instant” agents. When you go to one of these sites like YTB, the focus is on joining the ranks and reaping the benefits.

On several occasions, on a public travel forum, an advocate of the MLM business has argued the validity of his business. To me, all of the points seemed very Jim Jones-eqsue. When asked about the professionalism of these so-called agents, the reply was,

"Who cares if they are “professionals” — people buy donuts from a donut shop."

On the “credentials”, the reply was

“Once the Affiliate Travel Agent or Platinum Travel Club Member creates the California minimum of $1,500 in travel sales, that person will receive our own official company issued Travel Seller ID Card that they may present to any travel vendor that will accept it.”

So, the credential is their own — and not that of professional organizations such as IATA, ARC, OSSN, CLIA, ARTA, or any of the other recognized travel industry associations. Some things make you go hmmm.

When asked about the benefits of being involved with a MLM scheme, the response was very typical of those that are falling hard for the pitch,

“The best of all! Someone can become a Travel Agent instantly for anywhere from $99 a year to thousands of dollars — just depends — but — indeed, they are instantly a travel agent. No tests — no classes — no internships - nothing but paying a fee. Then they just need to get the word out and start booking travel. In the meantime, while waiting for customers to arrive - they can access Fam Trips and show their ID Card to Disney World and get in free. They can get upgrades at 4 and 5 star hotels by showing their id card. The wonderful world of travel.”

Uhm, Mr. Jones, can I please have another glass of that purple Kool-Aid? As a legitimate travel agent and a consumer, I am not feeling too comfortable with this philosophy, are you?

Still not convinced? Go to YouTube or CraigsList and see how comfortable you feel. I can tell you I am not rushing to the post office to mail them a check!

While travel certainly has some perks, most of them are going the way of the dinosaur. I am sure my pharmacist has some perks, but I don’t see any “clubs” or “become a pharmacist” ads–maybe travel is just an easy target. Maybe the MLM outfits feel there are more gullible people that have an interest. Most true professionals are in the business for the love of the business. Ask anyone who has been around for more than a few years.

While these schemes pop up all the time and disappear as quickly as they appear, four of the biggest current offenders are YTB (Your Travel Biz), TraVerus, Global Travel International (GTI), and World Ventures. Apparently, there is another “club” with an “insta-agent” option that is gaining some popularity called Mor Vacations. (No links provided — no need to feed the bottom feeders.)

All profess to offer wonderful discounts and perks that, in most instances will never materialize. In addition most claim to provide “identification” cards that will reap steep discounts on personal travel. I have yet to speak with someone that can convincingly verify any of their claims. As my mother has always said, “If it’s too good to be true, it probably is.” For more enlightenment, visit the website www.scam.com and do a search for “travel opportunities”.

That is not to say that one can’t earn a living selling travel from home. There are thousands out there that do it every single day. With the growth of online sales and the reduction in brick-and-mortar storefronts, many of these displaced agents have gone home. You can, too.

There are many legitimate “hosts” that will facilitate this and work with you to achieve your goals. They will not fill you with false promises and inflated numbers. They are interested in selling travel. They work with the suppliers to build their collective businesses and relationships. Yes, they take some money from you, but you need to review the programs and decide what is best for you.

Some of the reputable host agencies are America’s Vacations Center, Cruise Planners, Nexion, GTM Travel Group and Travel Planners International. But realistically, if you want to make any money in any industry, you must be willing to work at it. Period.

13 Questions to ask before joining up for any travel
opportunity:

  1. What is the initial fee?
  2. What is my bottom-line monthly cost?
  3. How often will I be paid?
  4. What percentage of my sales do you retain?
  5. How long have you been a host agency?
  6. Can you give me five members to contact for a reference?
  7. What professional affiliations do you hold as a host?
  8. What training do you offer? In house? Online? Phone? Mail?
  9. How long is the contract?
  10. Do I actually sell travel?
  11. Do I need my own insurance or am I covered under yours?
  12. Will you put these claims in writing? This is the most important one.
  13. What suppliers do you work with and who are your preferred suppliers?

You also might want to check out the company with your local consumer protection agency, state Attorney General and the Better Business Bureau, not only where the company is located, but also where you live. These organizations can tell you whether they have received complaints about the work-at-home program that interests you.

But be wary: the absence of complaints doesn’t necessarily mean the company is legitimate. Unscrupulous companies may settle complaints, change their names or move to avoid detection. I know of one company that was a refrigeration company before becoming a travel company and is now mired in a forced bankruptcy with the owners (and the money owed to agents) no where in sight.

And to the naysayers out there, I challenge you. If you can prove the claims of the riches promised, I will publicly eat crow in a future column. Just email me some redacted documents — bank statements, monthly commission checks, etc. I am not holding my breath. I put out this offer about three years ago and received thousands of emails berating me for my stance, but nothing to show for it!

But till then, my advice to the consumer and someone looking to get into this business can be summed up in one word: BEWARE!

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Reading Assignment:

Read chapter fifteen in your text.

 

Short Answer:

Read the article (see above) entitled, "Wanna Become an Instant Travel Agent"?, and answer the following questions.

1.  Why does the author use the word "beware"?

2.  Why should the travel agent "credentials" be from professional industry organizations...and not from some travel agency (in house)?

 

Activities:

Complete worksheets 15.4 and 15.5 (found in your student workbook) by typing the answers on a separate word document to be e-mailed to the instructor. 

Each answer should be about two or three sentences. 

 

                       

 

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Interested in reading more?

The Damn Good Resume

http://www.damngood.com/jobseekers/tips.html

Travel Job Search- Online Classifieds

http://www.traveljobsearch.com/

Register your travel credentials FREE and find a job at:

http://www.traveljobs.com/index.html

Interested in working abroad?

http://www.transitionsabroad.com/

All about cruise line jobs:

http://www.cruiselinejobs.com/

Getting a job with a tour company:

http://www.jobmonkey.com/landtours/html/getting_the_job.html